Senior Operations Manager

Location: Washington
Practice Area: International Conservation
Employment Type: Direct Hire
Start Date: 01/06/20

  • Location: Washington, District Of Columbia
  • Type: Direct Hire
  • Job #18

This opportunity is contingent on contract award, which is expected to be confirmed December 2019.

Environmental Incentives (EI) is seeking to hire a Senior Operations Manager to support implementation of USAID projects in EI’s International Practice. The position will be based in Washington, DC and will provide operations management support to EI projects that are implemented in Washington and in overseas missions. EI provides USAID with technical services in the areas of adaptive management, learning, monitoring, evaluation, and organizational development. 

 

PRINCIPAL DUTIES

The Senior Operations Manager will provide operational and administrative support to a team of EI and subcontractor organization staff to implement contracts that deliver technical and advisory services to USAID Missions and Washington Operating Units (OUs). The principal duties of the Senior Operations Manager include: 

1.   Manage implementation of large contracts, including those with multiple ongoing and to-be-developed mission and OU buy-ins.

2.   Develop and implement staffing plans to meet USAID need, drawing on EI’s bench of staff and consultants and leveraging the contributions of subcontractor organizations. 

3.   Manage subcontractor relationships, including development of subcontracts, budgeting, staffing, invoice management, and oversight of operational support around travel, badging, and office space.

4.   Support Chief of Party or Project Director in meeting USAID’s needs professionally and efficiently. 

5.   Oversee contracting efforts and relationship with the Management Bureau’s Office of Acquisition and Assistance (M/OAA). 

6.   Provide internal EI operations support.  

Stand Up and Support Buy-Ins 

  • Support EI and subcontractor staff in efficiently responding to USAID requests for buy-ins to contracts held by EI, including support to finalizing scopes of work, budgets, and staffing plans. 

  • Support staff in using templates and processes to stand up and manage buy-ins efficiently. 

  • Engage local organizations and experts in providing short- and long-term technical assistance. 

  • Track and report on deliverables progress and burn rate. 

Manage Staffing to Meet USAID Needs 

  • Oversee recruitment of staff and consultants. Prepare scopes of work and engage recruiting teams to recruit, vet, and hire consultants. 

  • Engage local organizations and experts in providing short- and long-term technical assistance. 

  • Support in-country registration where necessary. Ensure that EI is complying with local labor laws. 

  • With EI’s internal management team and project leads, support onboarding and performance management of project staff. 

  • Coordinate closely with EI’s Company Health team to support implementation of EI policies and processes and to amplify EI’s culture and create a cohesive, high-performing team. 

Lead Project Management 

  • Oversee the process, with project leadership, to develop annual work plans with the project team and USAID staff. 

  • Track program activity and prepare reports and briefings for Contracting Officer’s Representative and project leadership.  

  • Manage Facility Security Clearance and, as needed, oversee process to obtain badges for project staff who need to access USAID facilities. 

  • Maintain efficient file management and resource management systems that help project staff readily access the information and support they need.  

  • Manage project budgets. Provide leadership contributions to budget management strategies to ensure the appropriate mix of high quality, efficient, effective service delivery. 

Oversee Contracting Efforts and Relationship with M/OAA 

  • Manage contract compliance related to USAID, Defense Contract Audit Agency and General Services Administration schedule regulations.  

  • Ensure that subcontracting organizations, consultants, and staff comply with contract requirements and other relevant policies and practices. 

  • Manage development of consulting agreements and subcontracts for partner organizations, including templates suited for engagements in foreign countries. 

  • Oversee preparation of and response to contract modifications.  

  • Prepare informed and succinct inquiries to and reports for the Contracting Officer. 

  • Implement or engage consultants to implement annual conflict of interest training for project staff. 

  • Serve as EI point of contact for issues surrounding potential conflict of interest and handling of sensitive but unclassified information. 

Provide Internal EI Operations Support  

  • Manage the Office Manager for EI’s Washington, D.C. office. 

  • Contribute to initiatives to create new and streamline existing EI operations processes and protocols.  

  • Contribute to development of cost proposals and to proposal recruiting as necessary. 

 

QUALIFICATIONS

Environmental Incentives seeks talented, creative and inspired professionals who can provide leadership in a growing practice while being flexible enough to fit into a strong culture.  

Minimum Qualifications  

  • Minimum of 7 years of directly applicable work experience.  

  • Advanced degree (or equivalent experience) in business administration or other related field. 

  • Experience with mid- to senior-level management of USAID contracts that include buy-ins.  

  • Demonstrated experience managing multiple tasks and consultants, clients, and stakeholders. 

  • Highly organized with excellent verbal and written communication skills, as well as advanced process management and process facilitation skills. 

  • Willingness to travel internationally occasionally. 

  • Ability to attend conference calls and virtual meetings with staff based overseas outside of regular business hours approximately 3-6 times per month. 

  • Experience managing USAID contracts, including time and materials contracts, contracts under the GSA and OASIS, and grants under contract. 

 

Environmental Incentives is an Equal Opportunity Employer

We are committed to developing an inclusive work environment where diversity of thought, style, culture and skill and is valued in support of individual performance and potential, as well as our business goals and mission.

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